Support Center
How can we help you?
Find answers to common questions about Novus Daily or reach out to our team directly. We are here to support your sobriety journey.
Frequently Asked Questions
How does Novus Daily track my progress?
Novus Daily utilizes a Git-style contribution grid to map out your sobriety. Each day you stay committed, it fills in a square. You can customize the color intensity to map your mood, activity, or clarity levels, transforming progress tracking into a premium, visual journal.
Is my personal data secure?
Absolutely. Novus Daily operates on an offline-first architecture. Your data is stored directly in your browser's local sandbox, fully encrypted. We don't track your behavior, store passwords on central servers, or sell analytics. Your journey is yours alone.
Can I use the app offline?
Yes! Novus Daily is designed as a Progressive Web App (PWA). All layouts, tracking metrics, and theme controls run natively inside your device storage, allowing full functionality even in airplane mode.
How do I customize my theme?
Click on the settings icon on your dashboard and navigate to "Visual Aesthetics." You can choose from curated themes like "Drifting Clouds", "Tranquil Forest", "Peaceful Landscape", or "Outer Space".
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Direct Support Info
Email Support
support@thenovusapp.comResponse Time
Under 24 hours average
Location
Manchester, UK (Offline-first / Private)